FAQs

What is RetlasAI?

RetlasAI is an AI-powered chatbot that lives on your website. It answers visitor questions instantly, captures lead information, and delivers it directly to you — acting like a 24/7 virtual front desk.

How does RetlasAI know what to say?

The chatbot pulls information directly from your website and uses that content to answer questions accurately. We also customize it with FAQs you provide during setup.

How long does it take to setup?

Setup is fast — typically 2–3 business days after you provide your Company’s info. Your chatbot can be live on your site in under a week.

Does RetlasAI handle enrollment or scheduling?

Not directly. RetlasAI captures lead details (name, email, phone, and interest) and delivers them to you. You then follow up in your system. This keeps the process simple and accurate.

Do i need coding skills to install it?

No. We provide a short embed code you can paste into your site. If you prefer, we can install it for you — it only takes a few minutes.

What happens to the leads RetlasAI collects?

Every lead is sent straight to your inbox. If you’re on the Pro Plan, they’re also stored in your analytics dashboard for tracking and reporting.

Is there a contract?

No long-term contracts. RetlasAI is billed monthly, and you can cancel anytime.

What if I need support?

Our team is here to help. Growth Plan includes standard support by email, and Pro Plan clients receive priority support for faster responses.